Refund Policy

At S18plus.com, we strive to provide the best possible experience for our users. However, we understand that there may be times when you need a refund. This Refund Policy outlines the terms and conditions for obtaining a refund for purchases made on our website.

1. Eligibility for Refunds

Refunds may be granted under the following conditions:

- Technical Issues: If you experience technical problems that prevent you from accessing purchased content or services, and we are unable to resolve the issue, you may be eligible for a refund.
- Unauthorized Charges: If you notice unauthorized charges on your account, please contact us immediately. After investigating, if we confirm that the charges were unauthorized, we will issue a refund.
- Duplicate Charges: If you are accidentally charged multiple times for the same purchase, please contact us for a refund of the duplicate charges.

2. Non-Refundable Items

The following items and services are generally non-refundable:

- Subscription Fees: Subscription fees are non-refundable after the subscription period has begun. You may cancel your subscription at any time, but no refunds will be issued for partial months or unused services.
- One-Time Purchases: One-time purchases of digital content (e.g., videos, photos) are non-refundable once the content has been accessed or downloaded.
- Gift Cards and Credits: Any gift cards or credits purchased or received are non-refundable and cannot be exchanged for cash.

3. Refund Request Process

To request a refund, please follow these steps:

1. Contact Us: Email our customer support team at s18plus@linkserveplatforms.com with your refund request. Include your account details, purchase information, and the reason for your refund request.
2. Investigation: Our team will review your request and may ask for additional information to verify your claim.
3. Decision: We will inform you of our decision regarding your refund request within [Number] business days. If approved, the refund will be processed using the original payment method.

4. Refund Processing Time

If your refund request is approved, please allow [Number] business days for the refund to be processed and credited back to your original payment method. The exact time frame may vary depending on your payment provider.

5. Changes to This Refund Policy

We reserve the right to modify this Refund Policy at any time. Any changes will be posted on this page, and we will notify you of significant changes by email or through a notice on our website. Your continued use of S18plus.com after any changes indicates your acceptance of the updated policy.

6. Contact Us

If you have any questions or concerns about this Refund Policy or need assistance with a refund request, please contact our customer support team at: Contact page

Thank you for choosing S18plus.com. We appreciate your understanding and cooperation.

S18plus.com - Your Satisfaction, Our Commitment